Archive for March, 2008

31MarTrade Show PR: Size Doesn’t Matter

My company is too small to do Trade Show PR is a remark often heard. Nothing could be farther from the truth.

girl-consumer-electronics-fair-exhibition-trade-show.jpgThe Media is interested in the products being displayed, not in the size of a company. They care not one bit how many employees you have, your business address or your company’s revenue.

What becomes a Trade Show PR success story is a great innovative product that interests their readers and viewers. The Media is looking for solutions for their audience at trade shows, because they’re relied upon to discover what the public is not there to see for themselves.

Finding what’s new and what’s next is part of the fun and having appropriate samples ready for the Trade Show Press to evaluate will give you an edge. Welcome them if they unexpectedly stop by your booth and devote your attention to their interest and needs. Your Booth back-up should be ready to step in if you’re dealing with a prospect or client. If you truly can’t break away, make certain you or your staff gets their card and try to make arrangements to meet up again to tell them all about your products.

This is a Trade Show PR opportunity–for any size company–not to be missed.

To get the latest Trade Show Tactics Tips, sign up for our feed.

25MarPolitical Photo Op Turns Sour: Causes Acid Remarks

The Media Moment began like all good Photo Ops, as a perfect PR snapshot. Governor Bill Richardson, the former democratic presidential primary candidate, gave Barack Obama his endorsement amid flashing lights and bright and cherry smiles—with the Media there in full swing to capture it.

donkey-1.jpegThe pundits picked it up and gave Senator Obama a Media High Five as they analyzed what a great PR score this was for his campaign, so soon after the Reverend Wright debacle. Richardson said he was inspired by his stirring and moving speech on race, thus trying to turn the media page to the positive part of the Wright story.

The speech, along with the Richardson endorsement dominated headlines, with the significance of the endorsement playing prominently on the the Sunday morning political shows. However, Richardson himself became the story when he appeared on Fox to answer informal Clinton advisor, James Carville’s acid Judas comparison to him. His sharped tongued rejoinder was leveled at the Clinton campaign itself and it dominated the Sunday afternoon online headlines.

So the PR Plus that he gave the campaign on Friday, was already neutered by Sunday when he ostensibly spoke for the Obama campaign on Fox. The remark made by Carville was pointedly directed at him. Richardson’s response that members of the Clinton campaign felt entitled to the presidency was ultimately leveled at Senator Clinton herself.

There is sure to be continuing PR fallout from the Richardson and Carville remarks analyzed Sunday by CNN, The Washington Post, The LA Times political blog and TIME just to name a just a few. Monday, U.S. News and World Report gave an overview. The New York Times Politics blog covered it too, interestingly leaving out the entitlement part of the Richardson remark, which he, himself chose to do when questioned by Matt Lauer on Today.

With the next primary a month away, it will be interesting to see which PR misstep by either side will turn this media page.

Stay Tuned to the Media Moment by signing up for our feed

Media Moments updates are also available by email subscription

24MarTrade Shows Go Green

Trade Show Event Producers and Suppliers are going Green. They are looking for ways to lighten the carbon footprint on their events. Event leaders will be meeting at the Green Event Summit, June 12-13, 2008 in San Francisco to define what it realistically means to be green.

green-e-stakeholderhands-al.jpgMany corporations, as well as smaller businesses, have made these decisions and are following the guidelines of environmental agencies and independent groups. They are creating and exhibiting products with sustainability in mind.

Trade Show builders are creating booths now that are environmentally friendly alternatives. They are made from energy saving, socially responsible elements and are often re-cycled materials.

If you are an Exhibitor who is Green, and/or uses organic  sustainable elements in the manufacturing of your products, this is news you’ll want to share with prospects, customers and the Press.  It’s a Trade Show PR opportunity not to be missed.

Include your Company’s Green aspects in all your pre-show copy. Declare it on your Trade Show Web Pages, add it to your invitations and be sure to include it in your press releases.  If your exhibit itself is made from environmentally friendly materials, a separate press release focused on your exhibit is warranted. Likewise, if you and your staff are purchasing carbon offsets through the Better World Club.

The Media recognizes that people respect and favor socially responsible businesses and will very likely be interested not only on your products, but in the exhibit itself and your travel choices as well. Who would have thought that being good to the Earth could help deliver Trade Show ROI?

Sign up for our feed to keep up with the latest Trade Show Tactics PR Strategies

18MarCrisis Communication: Will Obama’s Hope Survive?

The PR/media crisis control strategy that Barack Obama employed Tuesday may have been too late. The strength of this speech might have quelled some of the continuous media loop that began on ABC’s Good Morning America just last Thursday if he had acted faster. Addressing the obvious problem of the Reverend Jeremiah Wright story on Thursday night in this same way might have been contained the media firestorm.

images.jpegThe problem of Wright has been around since he announced his candidacy, and according to Politico.com, Obama’s opponents have constantly pushed reporters to write about him. The tragedy of it is that the video made the story all too real, enough so that red state loyalists bombarded reporters and editors for constant coverage.

Of course one can take a wait and see attitude as the story continues to unfold Tuesday night on Nightline and the Wednesday morning shows. However, the true calamity of this PR/media crisis was reported online by the Boston Globe Tuesday afternoon. With chilling foreboding, it illustrates that we are far from conquering the racial divide.

The Globe reports that in a little-noticed poll conducted by Rasmussen Reports that 56 percent of all voters surveyed, and 44 percent of Democrats, said that Wright’s comments made them less likely to support Obama, while 29 percent of Blacks said the remarks made them more likely to vote for Obama.

Sadly, that survey defines the PR power of this Media Coverage.

Let us know your thoughts on this survey.

Stay Tuned to the Media Moment by signing up for our feed.

Media Moments updates are also available by email subscription

17MarTrade Show Follow-up: Parlay Media Relationships

Are trade shows worth it, is a question often asked by marketing bloggers? Well, with trade shows contributing a significant 56% to the business to business purchasing decision, we think the answer is a resounding yes—particularly when you add PR to the marketing mix.

tshowpng.pngAccording to the The Center For Exhibition Industry Research, CEIR, attendance was up 11.7% in the third quarter of 2007 from the previous year. With opportunity obviously there, turning leads into customers then becomes a function of follow-up—and keeping your company in the News.

Trade Show follow-up can take many forms. Sometimes a thank you note for stopping by the booth within the following week is just right. It can be also be some useful product tips with a referral link to your website. Of course, response should be speedy to any requests posed on the Event Floor as well.

Freshen your Trade Show Website after the event with additional company facts and figures not given out at the Show. Be sure to include trend insight gained at the Show that features your company favorably.

Media contacts must also be followed up. It’s important to provide additional industry perspective and utilize the opportunity to develop deeper relationships. They can turn into the chance to become a valued Media source to be contacted whenever News breaks. For more insight on how to turn these Press contacts into Trade Show ROI, download T&S Partners PR Group’s Five Ways To Parlay Trade Show Media Relationships.

Is follow-up a big part of your Trade Show strategy?

Sign up for our feed to keep up with the latest Trade Show Tactics PR Strategies

11MarI Love New York: Eliot Spitzer Style

There’s a scandal, a real scandal unfolding with politics, prostitution, presidential aspirations, a devoted and humiliated wife, upset children, the IRS and the FBI. It’s the stuff about which novels are written and movies are made and yet, the media coverage is quite tame.

It’s not a reflection of PR containment either, no crisis communication strategy here. The tragedy of New York governor Eliot Spitzer’s demise apparently is just not that interesting to viewers and readers outside of New York.

newyorkskyline.png

With staff cutbacks on newspapers and in TV news departments, the frequency with which unfolding stories are reported is now a reflection of audience response—and participation.

This answers the question of why this very important and intriguing story is reported on with less frequency than Britney’s trips to the pharmacy for diuretics and Anna Nicole’s autopsy report. Patrick Swayze’s unfortunate cancer diagnosis has had more continuous coverage.

The reason people aren’t interested is that Eliot Spitzer has not come into our homes singing and dancing, talking with Jay Leno or kidding with Regis. We really don’t know him, although he has made plenty of headlines himself as a New York attorney general tough on white collar crime.

Yet even his hypocrisy hasn’t captured imaginations enough to escalate the coverage, although the Washington Post website amazingly posed this question in their Post Global section: “New York State governor Eliot Spitzer admits he hired a prostitute. Should people care and why?” So asks Fareed Zakaria, a noted journalist often invited onto the Sunday morning political shows, who has been forced to get a worldwide audience take to get enough unique website visitors to justify advertising rates.

So what does this all mean in a Media/PR world? We’ll just have to wait and see if the articles of impeachment that have been drawn up against Spitzer will get the ratings they deserve. In the meantime, check out the outstanding and complete, real journalistic coverage in The New York Times, and at CNN.

Is this story one of your own Media Moments?

Stay Tuned to the Media Moment by signing up for our feed.

Media Moments updates are also available by email subscription

10MarTrade Show Invitations: Check Them Twice

Trade Show invitations can be tricky. If they aren’t handled in just the right way, they can leave a very bad impression before the Show even begins.

good-booth.jpgIn addition to the branding opportunity that we wrote about before, it’s important to create the right copy that compels recipients to put you on their must-visit booth list. It should be an engaging teaser that grabs attention and makes you want to open the email that includes a special price or offer, to be collected at the booth. It’s the first of many PR trade show opportunities that introduces your Brand to new prospects and reminds customers of why they enjoy doing business with your company.

While some Trade Show producers are now offering to send invitations on Exhibitor’s behalf, that too can have its own risks.

Case in point.

During a casual conversation, I was asked if I would be attending a particular Trade Show. My no didn’t elicit the expected response of, “Sorry we won’t be seeing you there.” Instead, I was extended an invitation to the Show to hang out. Except when the so-called invitation arrived, it wasn’t an invitation with a ticket to the show, it was a calendar page with an email that mysteriously, and incorrectly, told me where to register on their website. It was totally misleading and rather funny as well, so I dismissed him, and most importantly, this very interesting company from my mind.

Except, of course, until I received a reminder two days before the Show, sent from the Show management. This was odd too because it was a Google Calendar page linking me to the wrong page on the Show’s website, while the first was a calendar page for my Mac software.

Out of curiosity, I pursued it with the very large Corporate Show Producer, because it appeared that I should have been led to a ticket. Two hours later, I received a call telling me that no, it was a series of mistakes that really was an invitation to visit their Booth.

As if.

Let us know your Trade Show invitation experiences.

Sign up for our feed to keep up with the latest Trade Show Tactics PR Strategies

04MarStay Tuned To The Media Moment

Great PR comes from knowing how to tell a story and knowing where that story should be told. The internet ushered in a PR media bonanza, but the advent of social media has exploded client opportunities.

stay-tunedthumbnail-1.pngSo we thought it would be important to discuss the stories that make it big and share why and how they happen. Consider this PR 101 in reverse, with no story too large or small to be left untold.

Whether it’s a primary candidate’s last ditch parody moment on Saturday Night Live, or her opponent’s fashion discussion with Entertainment Tonight, we think it all counts, as do the social consequences of corporate blogging to augment a PR and Ad campaign. It’s the radio stories we hear and the headlines we glance and the TV newscasts we have on as we multi-task at the computer that affects our perspective on the day. We’ll take a look at the strategies, the hits and the misses and predict which stories have the legs to go the distance.

So Stay Tuned to the Media Moment where every story is fair game and up for analysis and examination. We’ll take a serious look, but also have some fun as we deconstruct what’s making the News.

Let us know your favorite Media Moments and the stories you’d like us to examine.

Stay Tuned to the Media Moment by signing up for our feed.

Media Moments updates are also available by email subscription.

03MarTrade Shows Miss Out: Deny Bloggers Press Passes

Trade Show Producers are missing the Media Moment, and depriving Exhibitors of brand building opportunities. According to a recent survey by EXPOweb News, the digital newsletter of Expo Magazine, only 21% of show organizers grant Press Credentials to bloggers.

guy_on_patio_with_laptop.jpgThis short sighted decision illustrates not only a lack of media savvy, but the potential to damage their own brands. It only takes one disgruntled, blogger to show their disdain for a particular Show and start the conversation that makes Exhibitors question if their marketing dollars could be better spent at a competing Trade Show.

Averting this potential PR Brand crisis is really quite simple. Show organizers need better media advice.

With newspapers, magazines, TV and radio stations blogging, the traditional Press has legitimized the medium. They should be welcoming the chance to extend their reach and have their Shows talked about all over the blogosphere. They will be doing their Exhibitors and themselves a great favor by allowing bloggers to find what’s new and next at their Shows—because their readers and subscribers have very specifically targeted interests.

Setting media standards for Press Credentials is fair practice. Just as they determine minimum requirements for journalists and TV production staff, blogging standards need to be created. Bloggers will have to meet certain journalistic and publishing practices before being universally accepted as part of the Press.

Heather Kirkwood, senior editor at EXPO Magazine weighs in on how Trade Show Press Credentials are issued:

It is customary at Trade Shows for show management to set the criteria for all media that attend the show (at least on the inside). Bloggers, being just another form of media, should also fall into that category. When I want to attend a trade show, I typically have to apply for press credentials. I have to demonstrate that I represent a media outlet that regularly covers the industry served by the show. It is in the show organizer’s interest to ensure that the most relevant media outlets are represented. Not only is it good for building the buzz around the show, but it gives great exposure to Exhibitors. The last thing you want is for someone to essentially waste an Exhibitor’s time because they’ll never be able to deliver exposure.

Bloggers might not be as well understood by everyone. So, they’ll need to prove that they are a legitimate media outlet with a readership and not just a guy in his den with an internet connection who waxes on about his opinions on his personal blog and now wants free registration to an event.

Heather also shares her predictions on how long it will take the Trade Show Industry to recognize bloggers:

I think certain segments of the industry have already recognized bloggers. Tech shows, for example, are a market where participants are familiar with bloggers and many attendees even have certain industry blogs they read on a regular basis. Some shows even go out of their way to provide bloggers with registration and a place to work. I can’t predict exactly when that trend will migrate to other segments of the industry, but like all things, it will be driven by demand. When bloggers in a given industry reach a certain critical mass so that show organizers feel the impact of their coverage, or exhibitors start to demand their presence, show organizers will respond.

Our thanks to Heather Kirkwood, senior editor at Expo Magazine for her insight. Let us know if you rely on blogs for your Trade Show coverage.

To keep up with Trade Show Tactics PR issues, please sign up for our feed